Privacy Policy
/privacy-policy/
Your Privacy is Our Priority
Addiction Recovery Center (ARC) is committed to protecting the Personal Health Information (PHI) of our clients in accordance with the Personal Health Information Protection Act, 2004 (PHIPA) and applicable Canadian privacy laws.
Information We Collect
We collect personal health information necessary for your care, including medical history, substance use history, insurance details, and emergency contact information. This information is collected with your express consent during the assessment and intake process.
How We Use Your Information
Clinical Care: To provide safe medical detox and therapeutic treatment.
Administration: To process payments and verify insurance coverage.
Safety: To ensure the security of our facility and residents.
Disclosure & Confidentiality
We do not disclose your presence at our facility or your medical records to anyone—including employers, legal authorities, or family members—without your written, witnessed consent.
Exceptions to this rule occur only where required by law, such as:
- A valid court order.
- A clear and imminent risk of serious bodily harm to yourself or another person.
- Mandatory reporting requirements (e.g., child protection concerns).
Your Rights
Under Canadian Law, you have the right to:
- Access your own medical records.
- Request corrections to your records if you believe they are inaccurate.
- Withdraw consent for data collection at any time, subject to legal and safety limitations.
Contact Our Privacy Officer
If you have questions about how your data is handled, please contact our administrative team directly.
Addiction is a medical condition, not a life sentence. Our Canadian clinical team is ready to listen without judgment. Get confidential answers about Medical Detox, Therapy, and Insurance Coverage today.
